Discover dispute charge11/21/2023 ![]() I actually think you have a good chance at getting your money back. If those steps fail file a complaint with Once they contact Discover they will likely take a different stance. In all honesty, I would never order anything expensive like this on any other card but Amex for this exact reason. Be persistent, be a pain in the butt, don't take no for an answer but be respectful to the rep you are talking to. I think as long as the credit card company is provided proof of the delays and an admission they will refund you, your credit card company should back you. Especially where the merchant already said they would refund you. The party that did not meet the dispute conditions and requirements will lose the chargeback and will be held liable for a filing fee of USD 500 (the fee is. Discover’s Spend Analyzer can provide you with specific data on how you spend your money and areas. The app can alert you to login activity and helps you make payments, too. ![]() I would contact Discover again and have them reconsider. The Discover App allows you to manage your account, which means monitoring recent activity, or interest accrued on charges and savings. Discover is just rubber stamping the claim knowing most customers will accept that and move on. You have absolutely no control over that. In my opinion, I think they should stand behind you as long as you have proof that they kept pushing back the delivery date. I'll probably call Discover tomorrow and see what they say. I'm thinking that the merchant just ignored them. I got an email from Discover that said, "they were unable to settle the matter in your favor" so now you're screwed out of $2500. I filed a dispute with Discover and attached screen shots of the conversation between myself and the merchant. The merchant did not refund me or offer to deliver the goods. They said they'd refund me but then made up lame excuses like the CC# I used wasn't valid (spoiler, the card number never changed) and they needed to refund me via PayPal. I went back and forth with the merchant, trying to get a refund. I followed up monthly and then October rolled around and I never received my furniture. Initially, the product was back ordered for 2-3 months, which was fine with me. I purchased a furniture set in Feb of this year and the merchant pushed back the delivery date several times. Thank you everyone for your input □□Įdit #2: For those curious, Discover ruled against me since the merchant was not responding to the dispute claim. No promotion of illegal, fraudulent, or nefarious activitiesĮdit: I've escalated this issue with Discover and hope the outcome will be in my favor. No self-promotional content with prior mod approval. No referrals in posts, comments, or private messages. PIN, Signature).Ĭapital One Upgrade Link - Check PC eligibility for your existing card List of credit card company phone numbersĬredit Card Tuneup or CreditIntro to help you find the right cardĮMV CVM Database - Find a card's Cardholder Verification Method list (e.g. Template for Card Recommendation Requests ![]() Suggestions, Ideas, and Feedback - Post your suggestions hereĬreditKarma - Uses TransUnion and EquifaxĬreditSesame - May use Transunion or Experian depending on service Official User Flairs Thread - Learn how to customize your user flair
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